Why Families and Professionals Choose New Leaf

When families go through the family courts process, finding a reliable, qualified supervised contact provider quickly can make a significant difference to outcomes for children. New Leaf Family Services was founded to offer something better than the traditional contact centre model — community-based supervised contact that takes place in real-life environments, delivered by qualified, DBS-checked supervisors across England and Wales.

We work with solicitors, CAFCASS officers, social workers, and local authorities to arrange supervised contact at short notice, producing clear written reports after every session.

Our supervised contact service includes:

  • Community-based supervised contact at parks, leisure centres, and agreed venues
  • Nationwide travel — our supervisors come to you
  • Detailed written contact reports for court proceedings
  • Reunification support for children reconnecting with a non-resident parent
  • Private and public case referrals accepted
  • Short-notice arrangements available

New Leaf Family Services provides a valuable, affordable service to ensure contact can be maintained between families going through the family courts process where there is a need for contact to be supervised.

Areas We Cover

New Leaf Family Services operates nationwide across England and Wales. We regularly support families and local authorities across the Midlands, including Birmingham, Leicester, Coventry, Wolverhampton, Derby, Nottingham, and Staffordshire, as well as families further afield across the North West, South East, Yorkshire, and beyond. If you are unsure whether we cover your area, please call us — in most cases, we can help.

Years10+of experience
Happy500+families
Servicing35+local authorities

Trusted by Solicitors and Local Authorities

We are proud to work alongside family law solicitors, local authorities, and CAFCASS to support children and families throughout the family court process. Our contact supervisors produce professional, objective reports that help courts make informed decisions in the best interests of the child.

“Their service is efficient and responsive to our needs. The staff are always punctual and engage well with parents and children in a child-centred manner and reports are provided in timeframe. I would highly recommend them.” — Service Manager, Birmingham City Council

See what our happy clients say about us

Emma Mitchell
Partner, Emery Johnson Solicitors
“i had not come across the services of New Leaf until relatively recently. My client had not had contact with his child for a couple of years and was facing a contact centre. There were no places available and he could have faced a long waiting list. New Leaf however picked up the case and without further ado put in place arrangements. They have effectively managed a difficult relationship between the parties. They have produced clear and comprehensive reports after each contact in a timely and professional manner. As a consequence of New Leaf’s involvement within a short timescale my client went from no contact to supported contact to overnight contact.”
Parent Father
Midlands Area
“Like all good things this had to come to an end. However words fail me as i can’t thank you enough. With the hard work you put in for us. Thanks doesn’t seem enough but we duly appreciate all the effort and dedication though it wasn’t an easy road. So with these few words we thank you al. Keep it all for all to come. Much obliged.”
Father Of Four
Leicester
“From the moment I was introduced to New Leaf supervised contact became a positive experience. We visited parks and did the things we enjoyed as a family such a bowling, football and cricket. Although the contact supervisor was there all the time we didn’t feel like we were being watched and this put my children at ease. New Leaf helps you all the way and I would recommend them to anyone in the same boat as me.”
DFLP Solicitors
Birmingham
“Leena works tirelessly to ensure no obstacle is too difficult to overcome and to facilitate regular, meaningful contact for the children of separated parents as a stepping stone towards unsupervised contact.”
Service Manager for Contact & Specialist Assessment Services
Birmingham City Council
“We have worked with New Leaf Family Services in relation to their contact provison. Their service is efficient and responsive to our needs. The staff are always punctual and engage well with parents and our children in a child-centred manner and reports are provided in timeframe. I would highly recommend them.”