While the court process takes its course, we provide practical, immediate support to help families move forward with supervised contact
We are a community-based family contact service, placing children at the heart of everything we do. Our work is outcomes-focused, aiming to create safe, meaningful, and positive family relationships.
Supervised contact can take place at home, in the community, or any agreed location across the UK. Our team can travel to you, helping to create smooth, child-focused transitions.
We accept both private and public cases, including referrals from CAFCASS, local authorities, and parents. Whether contact is court-ordered or privately arranged, we support families in building and maintaining positive relationships that continue beyond our service. While the courts follow their important processes, we provide timely, practical support so that children and families do not have to wait to begin moving forward.
Our focus is on the child’s experience with their family. We create safe, secure, and playful opportunities for contact — building the foundations for a stable and healthy bond.
Supervised Contact
Our core service is the provision of supervised contact between a child and a non-resident parent or family member, arranged through the family courts or privately. We facilitate contact in community settings across the UK, creating safe, positive, and child-centred experiences.
Every session is supervised by a qualified contact supervisor who observes interactions, provides appropriate guidance, and compiles a detailed written report at the conclusion of the session.
Who can refer to us?
- Family law solicitors
- CAFCASS officers
- Local authorities and children’s services
- Social workers
- Parents (private arrangements)
- Guardians and independent social workers
Contact Supervision Reports
Following every supervised contact session, our supervisors produce a clear, professionally written report. These reports are used by solicitors, courts, and local authorities to understand the quality of contact and inform decisions about next steps — including whether supervised contact can be reduced or moved to supported or unsupervised contact.
Our reports include:
- Observations of the child’s behaviour and emotional wellbeing
- Quality of interactions between the child and the parent
- Any incidents or concerns noted during the session
- Recommendations for future contact arrangements
Reunification Support
New Leaf has significant experience in reunification work — supporting children to safely reconnect with a non-resident parent after a period of absence. Our reunification programme is tailored to the specific circumstances of each family, with a gradual and child-led approach designed to rebuild trust and confidence.
Supported Contact
For families who have progressed beyond fully supervised contact, we also offer a supported contact service. A supervisor remains present but takes a less active role, allowing the family greater independence while still ensuring a safe environment and providing oversight.
What Happens After You Make a Referral?
- We receive your referral and review the details
- We make contact with all relevant parties to agree a suitable venue and time
- A qualified supervisor attends the first session and introduces themselves to the child and parent
- Sessions are conducted and a written report is produced after each one
- We liaise with your solicitor, social worker, or CAFCASS officer throughout